Last updated: February 2025
This Privacy Policy explains how ambientscore.com ("we", "us", "our") collects, uses, and protects your personal data when you use our website and services.
The data controller responsible for your data is the operator of ambientscore.com. Contact details are in our Imprint and Contact pages.
- Account and order data: When you purchase a report, we collect the information needed to process the order (e.g. email address, payment-related data handled by our payment provider).
- Property address: You provide the property address for which you request a report. We use it only to generate your report and do not use it for marketing.
- Usage data: We may collect technical data such as IP address, browser type, and pages visited to operate and improve the service (see our Cookie Policy).
We process your data to:
- Fulfil your order and deliver your report (contract).
- Comply with legal obligations (e.g. tax, accounting).
- Protect our legitimate interests (e.g. security, fraud prevention), where applicable.
We do not use your data for marketing unless you have given separate consent.
We keep your data only as long as necessary for the purposes above or as required by law. Order and invoice data may be retained for the periods required by tax and commercial law.
We may share data with:
- Payment providers – to process payments (they have their own privacy policies).
- Service providers – e.g. hosting, email, analytics, only under strict confidentiality and data-processing agreements where required.
We do not sell your personal data.
Depending on your location, you may have the right to:
- Access – obtain a copy of your personal data.
- Rectification – correct inaccurate data.
- Erasure – request deletion of your data in certain cases.
- Restriction – limit processing in certain cases.
- Portability – receive your data in a structured, machine-readable format where applicable.
- Object – object to processing based on legitimate interests.
- Withdraw consent – where processing is based on consent.
- Complain – to a supervisory authority (e.g. in the EU, your local data protection authority).
To exercise these rights, contact us using the details on our Contact page.
We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.
We may update this Privacy Policy from time to time. The "Last updated" date at the top will change, and we encourage you to review this page periodically.
For information about cookies and similar technologies, see our Cookie Policy.